Patient Consent

Draft. This page is a draft that requires appropriate legal and professional review before the service launches. Items in square brackets are still to be confirmed.

Before submitting your case you will be asked to confirm each of the following statements.

  1. The consultation is remote, does not include a physical examination, and a definitive diagnosis may not be possible.
  2. The information you have provided is accurate and complete to the best of your knowledge.
  3. This is not an emergency service. If your symptoms become severe or worse, you will call 112 or go to the nearest emergency department.
  4. You are physically located in India now and will be in India at the time of your consultation.
  5. The surgeon may decide your case is not suitable for online consultation and advise local assessment.
  6. You consent to your health information and reports being processed as described in the Privacy Policy, including review by the surgeon from outside India.
  7. The consultation will take place by Zoom or WhatsApp video, is not recorded, and these are third-party services.
  8. The surgeon will confirm your identity and location at the start of the consultation, and may ask you to show photo identification on the video call.
  9. You have read and agree to the Terms of Use, Telemedicine Terms, Patient Consent and Cancellation and Refund Policy.

You may stop the consultation at any time.

Last updated: 2026-10-25